We appreciate your trust and confidence in us. We demand the highest standards for secure transactions and customer information privacy because of this. Please read the following statement to learn more about how we collect and share information.

We collect information from you

  • Name
  • Contact number
  • Email address
  • Postal address
  • Net Banking, Debit/Credit Card, UPI details
  • Customer preferences and interests
  • Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies, we collect see the List of cookies we collect section.

We use your information

This information is necessary for us to comprehend your needs and provide you with a superior service, particularly for the following reasons,

  • Keeping for internal record.
  • We collect information about your buying habits if you decide to make a purchase on the Website.
  • We get additional information from you when you do business with us, such as your billing address, the number of your credit or debit card, the expiration date of your credit or debit card, the details of other payment instruments, and tracking information from money orders or checks.
  • We will collect the information you provide if you choose to post messages or provide feedback on our message boards, chat rooms, or other message areas. As required by law, we keep this information for dispute resolution, customer support, and problem resolution.
  • We may compile such information into a file that is specific to you if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence regarding your activities or postings on the Website.
  • Email address, name, phone number, credit card, debit card, or other payment instrument details, among other things, are collected by us. when you register for a free account with us. While some areas of our website can be viewed without registering, some activities, like placing an order, do require registration. We do send you offers based on your interests and previous orders using your contact information.
  • Using the email address, you provided, we may periodically send promotional emails about new products, special offers, or other information we believe you might find interesting.
  • We may also occasionally contact you for market research purposes using your information. We can reach you via email, telephone, fax, or postal mail. The information may be used to tailor the website to your preferences.
  • We use personal information to fulfil your requests for services. We will give you the option to opt out of having your personal information used for marketing purposes. To settle disputes, we use personal information about you; Find solutions to problems; aid in promoting a secure service; gather funds; measure consumer interest in our products and services, inform you of online and offline offers, products, and updates, and measure consumer interest in our products and services individualized your experience; protect us from mistakes, fraud, and other criminal acts; enforce our conditions of service; and in any other way you were told at the time of collection
  • We collect and analyse demographic and profile information about our website visitors’ activities in an effort to continuously enhance our product and service offerings.
  • Your IP address is used by us to administer our website and assist in server troubleshooting. Additionally, your IP address is used to identify you and gather broad demographic data.
  • You may be asked to participate in optional online surveys from time to time. Contact details and demographic information (such as age, income level, or zip code) may be requested in these surveys. We use this information to personalize your visit to our website by showing you content that we think you might be interested in and based on your preferences.

Security Precautions

We are committed to protecting your personal information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access or disclosure. To guard against the misuse, loss, and alteration of information under our control, strict security measures are in place on our website. We offer you the use of a secure server whenever you modify or access your account information. We protect your information from unauthorized access by adhering to stringent security guidelines once it is in our possession.


  • Without prior notice, our privacy policy is subject to change. Please review this policy on a regular basis to ensure you are aware of any modifications.
  • You agree to be bound by the terms and conditions of this Privacy Policy by visiting this website. Please do not use or access our website if you do not agree.
  • You expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy by simply using the Website. The Terms of Use apply to and are incorporated into this Privacy Policy.

Please get in touch with us at support@raurtea.com for more information.