FREQUENTLY ASKED QUESTIONS
Delivery times vary depending on your location and shipping method. We offer standard and expedited shipping options. Estimated delivery times will be provided during checkout.
Shipping costs vary depending on the weight of your order and your location. You can view the shipping cost during checkout.
We accept returns or exchanges within 7 days of purchase, provided that the tea is unopened and in its original packaging.
Unfortunately, we cannot accept returns or exchanges for tea products due to taste preferences. However, we do offer recommendations and brewing instructions to ensure you enjoy your tea.
Yes, we will gladly accept returns or exchanges for damaged or defective tea products. Please contact our customer service team with your order number and a photo of the damaged or defective item.