INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take for the tea to be delivered?

Delivery times vary depending on your location and shipping method. We offer standard and expedited shipping options. Estimated delivery times will be provided during checkout.

How much does shipping cost?

Shipping costs vary depending on the weight of your order and your location. You can view the shipping cost during checkout.

What is the return policy for tea products?

We accept returns or exchanges within 7 days of purchase, provided that the tea is unopened and in its original packaging.

Can I return or exchange tea if I don't like the taste?

Unfortunately, we cannot accept returns or exchanges for tea products due to taste preferences. However, we do offer recommendations and brewing instructions to ensure you enjoy your tea.

Can I return or exchange tea if it is damaged or defective?

Yes, we will gladly accept returns or exchanges for damaged or defective tea products. Please contact our customer service team with your order number and a photo of the damaged or defective item.

Contact Us

If you have any question feel free to contact Us…..